This is such an interesting area and at the same time very confusing for all involved. In fact, it is a regular source of hours of debate amongst us guys at Xebidy, no less so the other night at 11 pm after a BBQ and far too many beers at my house.
Mat Weir our lead developer is our guru on expired domains. He buys them with some regularity to use to promote a number of sites he personally develops and promotes. He recently acquired www.queenstowntaxis.co.nz, a fantastic domain with lots of links, to promote his www.experiencequeenstown.com website, after the domain had expired of course – the problem is that Queenstown Taxis is still heavily in use by the previous owner – on their business cards, or their vehicles, everywhere. And they want it back.
Now, my understanding is Mat has done nothing wrong, he has not purchased the domain name to resell back to them nor has he purchased the domain name to trade on their business name or confuse the market, in fact, he has purchased the domain name to promote his business legitimately.
This is quite different to the well-quoted Qantas situation in Australia in which when domains were first really becoming important a couple of guys purchased the www.qanatas.com and tried to sell it back to Qantas at an extortionate rate. In this case a court ruled that they had to give it to Qantas for the same $50 they had paid for it. The ruling was that they had purchased the domain name with knowledge that the name belonged to someone else and that they were therefore attempting to profit on someone elses fortune illegitimately.
I have also seen another recent case in Australia where a large Australian touring company let one of their domains expire and a small operator in the same area purchased the domain and built a site on it. The court in this case also ruled that the domain had to be returned because both companies were operating in the same area and therefore the second company that now was using the domain was confusing the market.
I don’t know what is fair and what is not. Firstly, when a domain expires it sits in a type of state of limbo for about 3 months to give the original owner a chance to renew. So it is not a case of it expiring and then the next day someone else owning it. Secondly, when a domain expires it is available to everyone, surely it is open market. I agree with the Qantas situation where these guys had no other intention but to profit off Qantas. But what about the tour company story? They clearly did not have an intention to profit off the other tour company (I don’t know how public this whole scenario was so I don’t want to be going around saying company names at this time) simply they intended to promote their own business with a domain that was good and because of its’ history and links had good Google rankings. Is there anything wrong with this? And what about Mat, he has purchased a domain to promote his own information website in a completely different market. He has pointed the domain to his page about Queenstown taxis – this is fair is it not.
The one thing I do know is make sure you have got your domain management in order. If your domains are looked after by your web master or similar make sure they know what their doing and that they have in place the processes to know what is happening with your domains at any point in time. If it is managed in house make sure that person is onto it. And, finally until it is clear keep your eyes peeled for good domains that you might be able to acquire to promote your business.






Here is a case where Qantas can’t get the name although I am sure they have looked a ways to do it
While not illegal, it is rather dodgy, and thanks to this blog, you’ll be able to let other people know how you effectively steal other people’s domains for your own personal benefit. I wouldn’t really be promoting this ’service’ of yours.
This is an example of how people in the ‘know’ exploit those that don’t. Geeks vs n00bs huh?
Also, on the topic of SEO here’s a great example of the so-called black hat practices:
http://www.blindspott.co.nz/queenstown.htm
For those not in the know, black hat practices are frowned upon heavily by search engine giants like google.
I worked with a guy in 98 who purchased all the Yahoo, lycos and other .co.nz domains before yahoo thought about it. He managed to make a pretty penny doing this. Good on him. However ethics have changed and so has the way we approach domains and online business, not to mention the legal side of things (I don’t even want to get started).
Good on Matt for getting in early, you gotta have a little spunk in ya to do this. I contacted him on behalf of Queenstown Taxis to get the domain returned. In which he replied he would swap it for Queenstown.com. Haha. good one Matt, one hell of an “experience”. Anyways, some businesses are not technically savvy, they rely on employees coming and going to make the right decisions regarding IT. Unfortunately this is not a reliable solution, and you get what we have here. Good advice too keep an eye on it. Image loosing your cell phone number every year.
I would of thought that domain Guru ethics would of prompted Matt to let Queenstown Taxis know this, give them the benefit of the doubt, let them know about their soon to be loss and earn some good Karma… Anyways, each to their own.
you can visit the new Queenstown Taxis site and domain at http://www.queenstowntaxi.co.nz or http://www.queenstowntaxis.com Missed those ones didn’t ya Matt. :-p
@loadedbeat thanks for your comments. Just to note that Xebidy is not in the practice of buying domains nor any of the ‘black hat’ techniques you speak of. I am continually asked to deal with these sort of issues regularly as clients and partners are in conflict over domains. Mat has his own website that he promotes external to the excellent developing he does with us.
The example I spoke about in Australia caused an actual court case.
Anyway, thanks very much for the comments: and yes Spike – best advice – get your domains in order and keep an eye on them.
I received this from Bryan today for all to know:
Hi you guys,I have just read your article on web names.
My story is the opposite. I registered http://www.qantasjetstar.com and http://www.qantasjetstar.com.au for the purpose of promoting my book and showing Qantas up.
From my stats Qantas have spent hours looking at it and I am sure that they would like the name now that they have registered the business name ‘Qantas Jetstar’
I hope that I am one jump ahead of them as I am sure they would like me off the air especially now that I am doing blogs. I hope that for the safety of all air travellers you will give me a plug and make them be honest.
Cheers, Bryan Griffin
Qantas and Jetstar code of ethics
By Qantas Jet Star(Qantas Jet Star)
http://www.qantasjetstar.com 5th November 2007 Dear Mr. Chairman, I would like to put the following to the board at the AGM in Melbourne on 14th November 2007. It refers to the Qantas document titled ‘Qantas Code Of Conduct and Ethics. …
Qantas Jet Star – http://qantas-jet-star.blogspot.com/
great stuff
Thanks for this
Now I know why so many people love this site, nice contribution. Thanks
Finally, a descent blog with ACTUALLY helpful information!
Thanks Xebidy, awesome.