Article 2: Creating a Relationship with your Customer
Although it is only the second month, I have already realised what a monumental undertaking I have embarked on to bring these articles out monthly. I am already counting down to number 12 and a bit of a party!
Well, here is our March article. This month’s article is perhaps a little more intense introducing a few more elements of Web 2.0 and how you might apply some principles to creating a better relationship with your customer. Of most interest should be some of the practical ways to re-market to your customers and some important points on getting involved in the social Internet.
Creating a Relationship with your Customers
Enjoy!

June 27th, 2007 at 5:05 pm
[...] have talked about this before, particularly in our March article which discusses Creating a Relationship with your Customers; there exists a real risk in the greater social Internet of bad press blowing up in your face. In [...]